NPO Membership: 3 Tips to Simplify Memberships, Renewals and Integration

1. Identify and analyze the current path your members must follow to enroll

To prepare for the end of the year, our #1 tip is to take stock of the registration process you currently have in place. The goal is to list the steps required to become a member of your organization to see if the process is fairly complex or fairly simple. The more steps they have to follow, the more complex it is and you risk missing members who choose not to join because of the complexity and lengthiness of the process. 

Don't panic, we have a simple and efficient process to help you! 

 

2. Adopt a simple and efficient flow for your NPO's members with both registration and membership payment in one place, online

You don't have to be a computer expert to manage your membership fee collection online. This will not only save you a lot of time, but it will also make everything more convenient for your members! 
 
The good news is that your NPO doesn't need to have a website to get started. Yapla can generate a stand-alone membership page automatically with just a bit of input from you on your needs. Once you share this page, your members can then easily pay their membership fees directly, in just a few clicks. They can pay by credit card, Apple Pay, Google Pay or even cash or check, the possibilities are numerous! 

 

« I highly recommend Yapla to all associations that need to manage members and to any organization that does not have communication or IT staff! » - Cynthia from Delectabulles
 

Here's a quick example of a membership stand-alone page that you can create yourself in 2 minutes: 

 

Steps to follow to set up online registration and payment for your NPO

1. Open your free account on Yapla in under 2 minutes

If you haven't already done so, start by creating an account for your NPO by clicking here.

 

2. Configure your membership campaign to your needs 

 

 

Customize your form to collect all the information you want to know about your members: first name, last name, phone number, email, age, etc. Then, in a second step, you can set up your different membership prices. 

Following these steps, you even have access to more optional options to customize your campaign further if you'd like. Your membership page is 100% customizable with your NPO’s logo and colors.

You can find out more info about membership form setup in our article right here.

 

3. Share your page with your community

Once your membership page, or campaign, is created, you can test and make any adjustments you'd like. 

When you are ready, it's time to share your campaign by email or on your different social networks!

 

4. We are here to help you! 

If you experience any difficulties setting up your membership page, don’t panic, our team is available to help! Don’t hesitate to contact us via email at support@yapla.com.

 

3. Spread the word about your membership page and keep your members informed going forwards!

Once your opt-in campaign is complete, you can do some testing and make adjustments where necessary. When everything is ready, distribute your campaign by copying the link and sharing it by email or across your different social networks, for example.
 
Now that you know how to launch your online membership campaign, you can go further and discover everything else that Yapla offers. Thanks to a lot of connected features (members, donations, events, newsletters, website, accounting, etc.) and your centralized database, you will be able to communicate more easily and build stronger connection with your community!

 

Take advantage of the power of automatic communications

In your Yapla account, you have access to a wide range of automatic communications. These are emails and reminders that are triggered according to actions you determine. 

For example, you can set up an email to keep you informed when members pay their membership dues. You can also set up an automatic communication that reminds your members to renew their membership when it is about to expire. This is a good way to ensure a high renewal rate and save yourself the manual work of sending follow up messages! 

Yapla offers ready-made and 100% customizable communications. You do have a part to play here too though. Add your personal touch and take advantage of this feature to describe to your members the benefits they get from renewing their membership! This can really make a difference in strengthening the relationship between your nonprofit organization and your members. 

 

Reinforce team cohesion with events 

What better way to strengthen team cohesion than with a friendly event? In addition to the Members feature we have just discussed, your Yapla account gives you access to a simple Event feature. 

 

"We needed to strengthen our communication and offer activities to our members. That's what's great about Yapla, our Yapla account also gives us access to other features like newsletters and events." - Audrey Dionne from FRAQ

 

Quick tip: Yapla has many cool capabilities such as discount codes that allow you to offer special advantages to your members - and we know that's always appreciated! 

 

"With all the options Yapla has, we are able to offer tickets with discounts for our members." - Audrey Dionne from FRAQ

 

Provide an exclusive members-only area

 Moving your member management online allows you to offer a dedicated online area if needed.

 

"All of our members love the new membership platform! Their member area is really appreciated." - Audrey Dionne from FRAQ

 

This is where they will be able to update their information, renew their membership, or find all the documents that are intended for them: invoices, membership card, etc.

 

"We have created a connected area for our members that allows us to send them information dedicated to them, such as exclusive offers." - Mathieu Paquette Lambert from Finance Montreal

 

   

 

Try it for yourself!

 

 

Find out how Yapla
can help your NPO

Register to our Discovery Webinar

 

Solene, marketing manager