Frequently asked questions

Unlike general CRMs (Salesforce/HubSpot), Yapla is natively designed for nonprofits. It combines specialized features like automated tax receipting, member management, and nonprofit accounting in one place. Unlike simple payment tools (PayPal/Stripe), Yapla manages the entire member lifecycle, not just the transaction.

Yes. Yapla offers automated import tools for members, donors, and contacts. For complex transitions, our Professional Services team can handle data migration and mapping to ensure zero data loss during your migration.

Yes. Yapla is built on a modular architecture. Small associations benefit from our Free, Essential and Plus Plans with essential payment and management tools, while large federations use our Premium Plan to take advantage of multi-chapter features to consolidate data across national networks with advanced permission levels.

Yapla provides specialized configurations for:

• Professional & Trade Associations: Automated renewals and member directories.
• Sports Clubs: License management and season-based registrations.
• Health & Regulated Orders: Compliance-ready tracking and certifications.
• Arts & Culture: Event ticketing and donor management.

Security is our priority. Yapla is fully compliant with GDPR (Europe) and Law 25 (Quebec). All data is encrypted, and we host data in Tier-III data centers to ensure maximum uptime and protection for your members' sensitive information.

We use AI to reduce administrative friction through three pillars:

• 24/7 AI Assistant: Instant support for your questions and account setup.
• Semantic Search Powered Dynamic Directory: We help your nonprofit’s members connect with one another in meaningful ways.
• Automated Workflows: AI-driven suggestions for member engagement and communication.